Metric · Churn
Churn Rate
1.8% monthly enterprise churn
Headline
1.8%
Best-in-class
Enterprise
1.8%
SMB
0.9%
NDR
132%
Churn Visualization
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Feb
Mar
Apr
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Jun
What it means
Low churn is the proof that switching costs and product value are real, not marketed.
Key drivers
- 1.8% monthly enterprise churn
- 0.9% SMB voluntary churn
- Compound switching costs
- 132% net dollar retention
Investor Writeup
Our churn profile is consistent with best-in-class infrastructure SaaS — the kind of stability that compounds into category leadership.
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